Digital sales process made personal again.
It’s time to upgrade your dealership’s digital communication with our Video Chat tool.
It’s the perfect tool for collecting leads, giving them that personal touch that a sales process needs and turning them into buying customers.
Digital sales era needs
Digitalization is key for the automotive industry to keep up with customer needs. However, the digital world has taken personalization out of the sales processes, so now it’s time to find ways to bring it back.
Our Video Chat tool allows you to connect with your customers as if they were at your showroom. Increase customers’ trust with showing the face of the dealer who handles the sale.
In case a customer doesn’t like video calls, a classical text-type chat is always available for those customers who prefer text over video.
Sometimes all your customers need is a little bit of
Share your own screen or let the customer share theirs to help and guide them through the selection of the vehicle, configuration and payment options.
If your part is done or you need your colleague’s help, you can transfer the customer to a certain colleague or to another department with a push of a button.
Make video calls a part of your
Imagine your website visitors can easily start a chat with you and you can save them as a lead to your CRM system along with all the details they share.
Once you’ve reached the demo phase in the call, you can simply jump from the video call on your computer to your phone and give the customer a demonstration of the vehicle as if they were there.
Giving the customer a 360-degree view of the vehicle provides customer a better idea than just looking at the images on your website.
Take a look at some of add ons / products you can easily integrate to our trade-in tool.
Automotive must-have tool for personalizing digital sales
Automotive website that generates more traffic and leads at a lower cost?
© 2022 Modera Ltd. All rights reserved.
© 2022 Modera Ltd. All rights reserved.
